Frequently Asked Questions

My office hours are Tuesday to Friday, 11 AM–5 PM CST. I am closed on weekends and holidays, and any messages received outside these hours will be responded to during my next available office hours."
My current turnaround time for brand identity designs is five weeks. Timelines may vary depending on the scope of your project.
Absolutely! Once the final files are delivered, they are yours to own and use as you wish. However, I retain ownership of the master files.
I’ll make sure you have everything you need! You’ll receive your files in .JPG, .PNG, .PDF, and, when applicable, .SVG or .EPS formats. Master files (.AI) are available upon request for an additional fee.
I love your excitement! While I typically work with multiple clients at a time, my process ensures you’re always updated when I reach a key milestone in your project. Keep an eye out for those notifications!
All deposits are non-refundable. If we reach completion and you choose to forgo the project, the remaining balance will still be due. Full details will be outlined in the project contract.
As a brand designer, I exclusively offer full brand identity design to ensure consistency and effectiveness. Because of this, I don’t offer standalone logo design projects.
A brand discovery call is a brief consultation where we explore your brand, its needs, and vision. We’ll discuss your mission, goals, design preferences, and more. By the end, we’ll determine if we’re the perfect fit to work together!

My office hours are Tuesday to Friday, 11 AM–5 PM CST. I am closed on weekends and holidays, and any messages received outside these hours will be responded to during my next available office hours.
My current turnaround time for brand identity design projects is five weeks. Timelines may vary depending on the scope of your project.
Absolutely! Once the final files are delivered, they are yours to own and use as you wish. However, I retain ownership of the master files.
I’ll make sure you have everything you need! You’ll receive your files in .JPG, .PNG, .PDF, and when applicable, .SVG or .EPS formats. Master files (.AI) are available upon request for an additional fee.
I love your excitement! While I typically work with multiple clients at a time, my process ensures you’re always updated when I reach a key milestone in your project. Keep an eye out for those notifications!
All deposits are non-refundable. If we reach completion and you choose to forgo the project, the remaining balance will still be due. Full details will be outlined in the project contract.
As a brand designer, I exclusively offer full brand identity design to ensure consistency and effectiveness. Because of this, I don’t offer standalone logo design projects.
A brand discovery call is a brief consultation where we explore your brand, its needs, and vision. We’ll discuss your mission, goals, design preferences, and more. By the end, we’ll determine if we’re the perfect fit to work together!